At ORA Home, your furniture is meticulously crafted to order, rooted in the rich heritage of Portuguese manufacturing. Our artisans begin shaping and assembling your specific piece only after your order is placed, ensuring an uncompromising focus on material quality and detail. We coordinate delivery directly to your residence.

We ship globally across the United States, the United Kingdom and the European Union.

Due to the architectural scale and structural permanence of our pieces, delivery is treated as a highly managed, either white-glove service or standard freight curbside delivery. Depending on the final volumetric weight and the specific typologies secured, dedicated shipping within our European corridor typically ranges between €300 and €900. To ensure absolute precision and flawless handling, we will review your order immediately upon placement and provide a tailored, exact-cost quote for freight and installation based on your specific site requirements.

We offer a 5-year commercial structural warranty on our products starting from the date your product is delivered.

This warranty exclusively covers the structural integrity of the designs, specifically breakages or failures in frames, main structures, and bases under normal conditions of use in interior environments.

This is an additional cover beyond the mandatory 3-year legal guarantee under Portuguese consumer protection legislation

Normal wear and tear resulting from ongoing use, which includes wear to fabrics, leathers, foams, coatings, and suspension systems.

Natural aesthetic variations or authentic material characteristics, such as variations in tone, texture, or natural markings.

Damages caused by accidents, negligence, or improper handling.

Products exposed to outdoor environments, direct sunlight, or extreme humidity.